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What are the required documents for a new connection?

Individual A subscriber desiring to obtain a new line has to do the following:

	Fill up a subscriber application form available at any of our offices
	Provide 2 color passport sized photographs
	Attach a letter of application.
	Attach a copy of their International passport or Driving license
	A copy of their current NEPA bill.

In case of Business / Company

	Fill up a subscriber application form available at any of our offices.
	Provide 2 copies of color passport sized photograph of authorized signatory.
	Photocopy of “Certificate of Registration” (in case of business).
	Photocopy of “Certificate of Incorporation” (in case of company).
	Attach a copy of International passport or Driving license of authorized signatory
	Letter of application. (On company letterhead, in case of company).

Who can apply for Data Facility?

MULTI-LINKS CDMA phone subscribers can subscribe to Data Service, which is, subjected to its availability in particular locations.

What is the required Hardware configuration?

You will require a CDMA Fixed wireless phone with a PC of minimum configuration with Pentium II, 64 Mb RAM, min 40 Mb, at least one 9-pin RS-232 serial port, Windows 95/ 98 (second edition), Windows 2000 / XP.

What are the Internet schemes available?

We have 5 Time slot based schemes (charges are for one month).
Round the clock is for N 15,000 + vat.
Peak from 8 am to 6 pm is N 10,000 + vat.
Sun Down from 6 pm to 11 pm N 5,000 + vat
Night Owl from 11 pm to 6 am N 4,000 + vat
Early Bird from 6 am to 9 am N 3,000 + vat

How many persons can access at a time?

The service is available for a single user only, multiple logins are not allowed your Login-id allocated to your CDMA phone you will not be able to use it from different CDMA Phone.

Can I apply for multiple Internet schemes at a time?

Currently subscriber can apply for one Internet scheme at a time.

What if I want to change my scheme?

Scheme change is possible if an application is made in writing at least one week in advance.

Do I need to pay again?

You are required to have sufficient amount in the prepayment balance. (a minimum of N 10,000).

How are the deductions carried out?

MULTI-LINKS Data Service is available on a subscription deductible on daily basis from Subscriber’s pre-payment account. Monthly telephone subscription will also be deductible from the Subscriber’s pre-payment account on daily basis.

How can I terminate the data facilities?

MULTI-LINKS Data service can be terminated on written request from the subscriber subjected to clearance of all necessary dues from the subscriber’s pre-payment account.

Is Internet available 24 hrs during weekends & holidays for all schemes?

MULTI-LINKS Data Service Subscriber will have Internet access only during the time slot applicable for the opted Data Service Scheme.

Can I use fax while using the Internet?

Can I make a call while using the Internet?

If you receive a call while using the Internet it is advisable not to pick up the call.

Can I use the services for VOIP?