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Customer Support

Subscribers can access Multi-Links Toll Free Customer Care during business hours, by dialing 774 0000 from any phone or by dialing 111 from any Multi-Links phone.


Balance query

Dial 150 from your Multi-Links phone or 774 0050 / 7750050 from any phone & listen.
Enter your telephone number after the beep.
If required enter ‘1” to re-enter the phone number.
Listen for your account balance.

 

Complaint logging

Dial 151 from your Multi-Links phone or 774 0051 / 7750051 from any phone & listen.
Enter your telephone number after the beep.
Follow instructions as directed.

 

Recharge Cards (Recharge Instructions)

Scratch off the silver panel on the reverse side of the prepaid card to reveal the key number.
Dial 152 from Multi-Links phone or 774 0052 / 775 0052 from any phone & listen.
Enter the card number; key number and your Multi-Links phone number to which the amount is to be credited.
If required enter ‘1” to re-enter the phone number.
Your account will be recharged, and balance announced.

 



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